ABOUT
First Bus operates two coach services one to Heathrow (Rail Air) and one to Stansted (Air Coach) airports. The Rail Air service runs from Reading to Heathrow and the Aircoach service runs from Southend to Stansted Airport.

LUGGAGE ALLOWANCE
You can take one suitcase with you and these will be stored securely in the hold upto 20kg each. You are also allowed one small piece of hand luggage which you can carry onboard. This should fit in the over head rack or under your seat.

YOUR JOURNEY
Comfortable coaches with reclining seats, air conditioning and leg room.

PASSENGERS WITH DISABILITIES
Not all coaches are suitable for wheelchair users so passengers must inform First before travel, as soon as they can with their journey details so appropiate coaches can be used.

CANCELLATIONS, REFUNDS & AMEND TICKETS
Not available

PHOTOS
Here are a few photos of First coaches, click each one to load them to full size...

CONTACTS
If you need to contact First their details are...

Air Coach (Services to/from Stansted & Chelmsford)
First Customer Care
South & East Midlands
Unit 6 Lansdowne Road
Norwich
NR6 6NF

Air Coach (Services to/from Stansted & Chelmsford) 08456 020 121

Rail Air (Services to/from Heathrow)

First
Coldborough House
Market Street, Bracknell
Berkshire RG12 1JA

Rail Air (Services to/from Heathrow) 0345 602 0121